"I was always struggling with how to appropriately communicate my dissatisfaction with a boss or employee when it's warranted without causing unnecessary conflict, but I had all of the information that I needed to address the situation professionally. Now my stress levels are at an all time low. Saved me so much hassle."

Discovering this training course has given me a support and sense of hope in everything that I am doing. I am now able to communicate more effectively with others, even those who might disagree with me.

"I did the conflict management course with Sandra and I feel like I can finally deal with confrontations."

I am a HR manager who has been tasked with stabilizing these hard years. The market conditions have been hard on our company and they have been hard on my team. After one of our latest group trainings from I consulted, I noticed that significantly more people were meeting their goals and this was a direct correlation to the course.

I believe that this is a great way for me to learn more about how to deal with conflicts in the workplace and family. I am taking the course because I sincerely feel this will be very useful in my life.

"I would definitely recommend this course for anyone who is facing conflict. The last six month of my life has been filled up with drama. After the training I have learned that I am not the only one in this situation, but it made me prepared to deal with conflicts and there consequences."Gogetstyle

I was a manager who had difficulty dealing with conflict and this course helped enormously. It not only made me a better manager, but it also helped all of my employees as well.

Even though you might not always be able to avoid conflict, it's important to know how to handle it. I was lucky enough to start a few years ago during a major customer service training event that my company had. Now as an HR professional and as a 14-year veteran in customer service myself, I highly recommend this course.