Best Offline Training Courses Training Courses in Australia (Found training providers)

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Conflict Resolution Negotiation

Best Offline Training Courses training providers in Australia

1 Professional Development Training
Professional Development Training
5.0
Established in: 2013
Cities: Melbourne
Reviews: 2
Reviews: 2 Read Reviews

Conflict Resolution Training

Cities: Melbourne
Duration: 0.5 days
Price:
Education type: Inhouse Face-to-face
As a result of differences in needs, opinions, expectations, and often completely different individual perspectives, conflict arises. Conflict is an inevitable part of any human relationship, but it can be a powerful tool for personal and professional development if managed well.

Recognising and managing conflicts, as well as anticipating future ones, is integral for sustaining relationships. Unmanaged conflict can have far-reaching consequences on both staff and customers, damaging the business’ financial standing. As a result, it is imperative that the organisation places importance on creating strategies for resolving conflicts quickly and amicably, while fostering trust and dedication among clients and co-workers.

Managing Difficult Conversations Training

Cities: Melbourne
Duration: 0.5 days
Price: AUD 495
Education type: Virtual-instructor-led
In order to manage difficult conversations successfully, specialized knowledge and skills are required, since these types of conversations can be quite challenging without them. During this training course, participants develop an understanding of where, when, why and how to conduct difficult conversations.

At the end of this course, professionals will be able to control a difficult conversation at all stages of the interaction, so they can reach the desired outcome. It is a necessary skill in the management of human resources, handling difficult customers and managing teams.


Dealing with Difficult People Training

Cities: Melbourne
Duration: 0.5 days
Price: AUD 495
Education type: Virtual-instructor-led, Inhouse Face-to-face
During this Dealing with Difficult People in the Workplace training course, participants will learn how to approach, engage and better manage difficult people, as well as how to understand and influence them, so that a successful resolution can be achieved without creating negative feelings or damaging relationships.

The course includes training in recognising attitudes and actions that impact others, using effective management techniques to deal with difficult people, using tools to deal with anger, developing coping strategies, understanding motives and behaviours and many more. As part of the course, participants receive a personality profiling tool report, which assists them in better understanding themselves and how to interact with others.


Negotiation Training Training

Cities: Melbourne
Duration: 0.5 days
Price: Virtual-instructor-led – AUD 495
Education type: Virtual-instructor-led
As a result of completing the PD Training Negotiation Skills Course, you will be able to resolve points of difference, gain an edge in a discussion, come to an agreement on action plans, or bargain for your own or a group's benefit. It takes training and practice to master negotiation, but it is a process that can lead to positive outcomes and create relationships.

In this highly interactive, learner-focused Negotiation Skills Training Course, you'll gain winning negotiation skills and tactics, so you'll feel better prepared and more confident during negotiations.
2 We Train
We Train
5.0
Established in: 2018
Cities: Melbourne
Reviews: 2
Reviews: 2 Read Reviews

Conflict Management Training Training

Cities: Melbourne
Duration: 2 вфни
Price:
Education type: Inhouse Face-to-face
In the workplace, conflict is sometimes inevitable in order to reach growth and progress. Healthy debate can be constructive but when dialogues become stuck, it can give rise to animosity that hampers development. This can cause feelings of hurt, strained relationships and a lack of productivity. This course will provide delegates with the skills they need to successfully resolve issues in a positive manner that results in an overall win-win situation for all parties involved, while benefitting the business long-term.

  • Outcomes of learning
  • At every level of business, conflict can escalate
  • Conflict types, stages, and the difference between spontaneous and reflective actions
  • How to resolve conflict with positive outcomes for all parties
  • Minimizing conflict through active listening, paraphrasing, and body language
  • Business opportunities that can be derived from conflict
  • Communication's role in conflict resolution and intervening in conflict situations
  • Enhancing productivity and performance by leveraging conflict
  • Conflict resolution support for fellow team members


3 Academy Global
Academy Global
5.0
Established in: 2004
Cities: Melbourne
Reviews: 2
Reviews: 2 Read Reviews

Effective Conflict & Communication Skills Training

Cities: Melbourne
Duration: 1 day
Price: AUD 490
Education type: Face-to-face
Through this workshop, participants will learn about conflict's underlying causes and how communication can help resolve them. Participants will learn practical skills that they can apply to their work and personal lives in a strategic and timely manner by recognizing their own conflict handling styles and contrasting these with those of others.

Outcomes:
  • Recognize the benefits of constructive conflict and misconceptions about it
  • Conflict cycle: causes and warning signs
  • Identify communication barriers and understand how communication works
  • Identify your communication style and how you handle conflict
  • Engage in active listening and effective questioning
  • Mediation and confidentiality: understanding their roles
  • Easily take on a mediation or facilitation role
  • Manage emotions effectively by applying techniques
  • Learn how emotional intelligence can be used to resolve conflicts effectively
  • Improve feedback delivery


Negotiation Essentials Training

Cities: Melbourne
Duration: 1 day
Price: Virtual-instructor-led – AUD 750. Face-to-face – AUD 750
Education type: Virtual-instructor-led. Face-to-face
As a result of a series of case studies, role-plays and self-reflection, this workshop will equip you with the confidence to negotiate universally. During this course, participants will gain a better understanding of negotiation styles, preparation and planning, benchmarks, tactics, and locking in a deal.

The learning outcomes are:
  • Negotiation recognition and definition
  • Identify the role of the negotiator
  • Negotiation skills can be learned
  • Understand what makes a good agreement for you, your agency, and the other party
  • Utilize power and leverage effectively
  • Develop a negotiation framework
  • Negotiations are closed
4 The Pivot Institute
The Pivot Institute
5.0
Established in: 2015
Cities: Melbourne
Reviews: 1
Reviews: 1 Read Reviews

Conflict Resolution Training

Cities: Melbourne
Duration: 1 day
Price:
Education type: Inhouse Face-to-face
Conflict is an unavoidable part of life and needs to be managed and resolved constructively for the benefit of both the individuals involved and the organization. In this program, participants gain valuable knowledge about managing and resolving conflict within their organizations, as well as moving toward constructive outcomes.


5 CMA Consulting Group
CMA Consulting Group
5.0
Established in: 1993
Cities: Melbourne
Reviews: 1
Reviews: 1 Read Reviews

Getting Past Conflict Training

Cities: Melbourne
Duration: 1 day
Price: AUD 1511.40
Education type: Face-to-face
You will learn how and why conflict arises, how to minimise its impact, and how to manage it effectively in our one-day Getting Past Conflict workshop.

In the face of conflict, we teach participants to respond constructively, thoughtfully, and with purpose, resulting in more stable and lasting workplace relationships and more time spent on solving problems.

As a result of this workshop, you, your team or organization will be able to:
  • Identify the causes and effects of conflict.
  • Create a safe environment for difficult conversations by initiating them.
  • Learn how to manage your emotions during times of conflict.
  • If the other person shuts down or expresses strong emotions like anger, frustration or disappointment, respond constructively.
  • Learn strategies for creating mutually beneficial outcomes and develop a more flexible approach to resolving disagreements.
  • Enhance their ability to discuss difficult or sensitive issues in a constructive way.
  • Get in touch with our team to learn more about partnering with CMA.


The Skillful Negotiator Training

Cities: Melbourne
Duration: 2 days
Price: Face-to-face – AUD 2,369.40. Virtual-instructor-led – AUD 1895.50
Education type: Face-to-face or visual
Skillful Negotiator is a two-day program designed to develop concepts and skills underlying principled, interest-based negotiation. The workshop prepares participants to manage any negotiation, no matter how challenging it may be. In addition to creating value, they will learn how to communicate effectively, prepare for upcoming negotiations, and deal with difficult behavior.

Our workshops provide participants with the tools necessary to increase their confidence, manage difficult moments, and improve their outcomes, even when their counterparts are behaving competitively.

As a result of this workshop, you, your team, or organization will be able to:
  • Create higher-value outcomes, both in terms of substance and relationship.
  • To prepare for negotiations together, establish a "common language."
  • Avoid stalemate and conflict with clients and customers.
  • As negotiations become more difficult, develop confidence and a willingness to "stay at the table."
  • Avoid escalating conflict by resisting demands, threats, or other damaging behaviors.
  • Build your reputation as a fair, collaborative, and commercially savvy organization.
  • Learn more about partnering with CMA by scheduling a consultation.


Latest Reviews

We Train

Steve
2023-01-06 13:10:23 UTC
"I was always struggling with how to appropriately communicate my dissatisfaction with a boss or employee when it's warranted without causing unnecessary conflict, but I had all of the information that I needed to address the situation professionally. Now my stress levels are at an all time low. Saved me so much hassle."

Professional Development Training

Kate
2023-01-06 13:10:49 UTC
Discovering this training course has given me a support and sense of hope in everything that I am doing. I am now able to communicate more effectively with others, even those who might disagree with me.

Professional Development Training

Simon
2023-01-06 13:11:09 UTC
"I did the conflict management course with Sandra and I feel like I can finally deal with confrontations."

We Train

MIchael
2023-01-06 13:11:31 UTC
I am a HR manager who has been tasked with stabilizing these hard years. The market conditions have been hard on our company and they have been hard on my team. After one of our latest group trainings from I consulted, I noticed that significantly more people were meeting their goals and this was a direct correlation to the course.

Academy Global

Peter
2023-01-06 13:12:03 UTC
I believe that this is a great way for me to learn more about how to deal with conflicts in the workplace and family. I am taking the course because I sincerely feel this will be very useful in my life.

Academy Global

Jason
2023-01-06 13:12:16 UTC
"I would definitely recommend this course for anyone who is facing conflict. The last six month of my life has been filled up with drama. After the training I have learned that I am not the only one in this situation, but it made me prepared to deal with conflicts and there consequences."Gogetstyle

CMA Consulting Group

George
2023-01-06 13:13:01 UTC
I was a manager who had difficulty dealing with conflict and this course helped enormously. It not only made me a better manager, but it also helped all of my employees as well.

The Pivot Institute

Donald
2023-01-06 13:13:22 UTC
Even though you might not always be able to avoid conflict, it's important to know how to handle it. I was lucky enough to start a few years ago during a major customer service training event that my company had. Now as an HR professional and as a 14-year veteran in customer service myself, I highly recommend this course.