Conflict is when people have opposing opinions or personal preferences. It can be very difficult to manage within the workplace. In today's market, conflict management is the ability to recognize and resolve conflicts. Everyone wants to show how valuable they are to their organization. Sometimes, this can lead to conflict with other leaders.
This 1-day training will teach participants how to manage conflict in an organisation using different methods. The training will cover the handling of various types of conflict and how to resolve them.