The Conflict Resolution Training Course teaches individuals how to resolve workplace conflicts. This course will help you to develop a common understanding of how to work through difficult situations. It can be very rewarding to resolve interpersonal conflicts. This should be part of every professional's professional development goals.
After extensive research, the course will be focused on the Win-Win Approach and use the three crucial skills of conflict resolution: Negotiation, Assertiveness and Persuasion.
This will allow participants to quickly and effectively recognize, resolve, and prevent conflicts with others. Learn key skills such as negotiation and compromise. You will also need to identify the root cause of the problem. You will also learn the importance of forgiveness and anger management strategies.