5 Best Conflict Resolution Training Courses in Taguig

This session will cover the science behind empathy and how it connects to others. We will also discuss techniques to increase our empathy. This course is designed for leaders and volunteers as well as aspiring and established leaders. You can upgrade your qualification to an optional level.

Contact Center Artificial Intelligence (CCAI), teaches you how create, develop and implement customer conversational solutions. You will learn best practices for integrating conversational solutions into existing contact center software. This will also help you create a framework to assist human agents. You'll also be able implement solutions efficiently and securely.

All of us strive to efficiently and effectively deal with conflict situations. People who wish to improve their conflict management skills. Effective conflict management techniques, communication skills in conflict situations, preparation of conflict analysis and problem formulation, stress management skills, and emotional and assertive methods in solving such conflicts.

This 1-day training will teach participants how to manage conflict in an organisation using different methods. The training will cover the handling of various types of conflict and how to resolve them.

Conflict management training is designed to give managers and team leaders conflict resolution techniques and strategies that can be used in managing workplace conflict. Your previous performance management knowledge and skills should be used in this training.