4 Best Administrative Officer Training Courses in Dar es Salaam

This Introduction to Management course will teach you how to manage small teams of employees. The Management Training will help candidates become effective managers by allowing them to lead their own teams and achieve their goals.

This Introduction to Management course by The Knowledge Academy will prepare candidates to lead, motivate and inspire their team to success. This course will help candidates increase their knowledge of effective people management and resource usage, and to understand their true roles.

The programme consists of nine (9) modules that are spread over one academic calendar year and two semesters. This course includes both classroom sessions and industrial training. The course's purpose is to be more practical. To develop problem-solving skills, self reflection and critical thinking skills, students are encouraged to apply the knowledge they have received. Students who complete the course successfully are eligible to be awarded NTA Level 4. A student can continue on to NTA Level 5 after they have completed NTA level 4.

Business management courses are designed to give students a solid foundation in communication, problem solving and leadership skills. Students who choose Business courses may work as clerks, bank teller, finance officers, marketing managers, credit officers, accountants and operation managers, just to name a few.

The high quality of customer service has been crucial to the survival of businesses in the face of stiff competition across different industries. Service providers and business managers are constantly looking at customers and how they can attract new customers. This leads to the idea that service providers and managers need to be customer-focused. They must understand customer service and how to maintain good customer relationships. This course will help you to retain and attract customers.