Conflict situations can result from personal and professional differences as well as interactions with external and internal stakeholders.
It is important to know how to create the right strategy to help you deal with conflict situations, both down and across. This includes dealing with conflict with superiors and within your team, as well as other stakeholders.
This course will equip you with the skills necessary to identify conflict situations and minimize them.
This course will teach you how to create a strategy to keep your working relationships healthy with all stakeholders.